Sales Policy – CODESORA

Effective Date: March 13, 2025

At CODESORA, we are dedicated to providing high-quality fans and cooling solutions for our customers. Below is our Sales Policy, which outlines the terms and conditions regarding the sale of our products, pricing, and order processing.

1. Product Availability

  • CODESORA makes every effort to ensure that the products listed on our website are available for purchase. However, due to high demand or unforeseen circumstances, some items may be temporarily out of stock.
  • In case of an out-of-stock situation, we will notify you via email or phone, and you will have the option to either wait for the product to be restocked or cancel your order for a full refund.

2. Order Processing

  • Orders are processed on business days (Monday to Friday, excluding public holidays).
  • After placing an order, you will receive an order confirmation email with details about the products purchased, the total cost, and the estimated delivery time.
  • Orders are usually processed within 1-2 business days. If there are any delays, we will notify you as soon as possible.

3. Pricing

  • All prices on the CODESORA website are listed in USD (United States Dollars).
  • We reserve the right to change prices at any time, but the price applied to your order will be the one at the time of purchase.
  • Taxes: Sales tax will be added to your order based on your shipping address and local tax rates. The applicable tax amount will be calculated and displayed during checkout.

4. Payment

  • We accept several payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
  • Payment will be processed when the order is placed, and we will authorize the payment method to confirm the availability of funds.
  • If your payment method is declined, we will notify you, and you will need to provide an alternative payment method.

5. Shipping and Delivery

  • CODESORA currently ships to customers within the United States. We are working on expanding international shipping options in the near future.
  • Shipping charges are calculated based on your order size, weight, and delivery location.
  • Delivery times may vary depending on the shipping method selected and the location of the customer.
  • You will receive a shipping confirmation email once your order has been shipped, which includes a tracking number to monitor your delivery status.

6. Sales and Discounts

  • From time to time, we may offer sales, discounts, or promotional codes. These offers are subject to specific terms and conditions, and we reserve the right to change or cancel any promotion at any time.
  • Discounts or promotional codes cannot be combined with other offers unless explicitly stated.

7. Returns, Refunds, and Exchanges

  • Our Return and Refund Policy outlines the process for returning items and obtaining refunds. Products must be returned in their original, unused condition within the specified return period.
  • Exchanges: Currently, we do not offer direct exchanges. If you need to exchange a product, please return the original item for a refund and place a new order for the desired product.

8. Order Cancellations

  • Orders can be canceled as long as they have not been processed or shipped. Please contact us immediately if you need to cancel your order.
  • Once an order has been shipped, it cannot be canceled. You will need to initiate a return after receiving the product.

9. Customer Responsibility

  • You are responsible for providing accurate and complete information during the order process, including shipping address and payment details.
  • In case of any issues or errors in your order (incorrect shipping address, payment issues, etc.), please contact us immediately so we can assist you in resolving the issue.

10. Limitation of Liability

  • CODESORA is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products, except as required by law.

11. Contact Us

For any questions or concerns related to your purchase, order status, or our Sales Policy, please feel free to contact our customer service team:

  • Email: info@codesora.xyz
  • Phone: 781-761-7415
  • Address: 1223 Tenmile Road, Pine Island, Minnesota, United States

Thank you for choosing CODESORA! We are committed to delivering the best cooling solutions for your needs.